@inbook{Le2017b,
  author = "N. T. Le and J. Masche and N. Pinkwart",
  title = "From ELIZA to modern Chatbots and Dialogue Systems - The Historical Development of Conversational Software: Classification, Technology and Application Domain",
  year = 2018,
  booktitle = "Hello, I'm Eliza",
  publisher = "Projekt",
  isbn = "978-3-89733-467-0"
}